LEGAL

Terms of Service

Last updated: June 2026

Welcome to DuoDial. By activating any subscription plan or trial on our platform, you explicitly agree to the financial terms outlined below. Please read these terms carefully before making any purchase.

01Subscription Billing and Trial Terms

$1.00 24-Hour Trial

The $1.00 trial grants complete platform access for exactly 24 hours from the timestamp of purchase. This tier is strictly non-refundable once access is provisioned.

Recurring Subscriptions

Our Growth ($20/month) and Pro ($50/month) plans are billed on a recurring monthly cycle. Your billing cycle begins on the date of activation.

Processing Fees

All transactions include a non-refundable processing fee to cover secure payment routing. This fee is displayed transparently at checkout before purchase.

02No-Refund Policy

DuoDial operates under a strict No-Refund Policy for all active billing cycles due to the digital and immediate nature of our platform access.
  • We do not offer pro-rated refunds for partial months or unused platform time.
  • If you do not wish to renew, you must cancel your plan before your next automated renewal date.
  • Once platform access has been provisioned and the session has begun, no refund will be issued under any circumstances.

03Cancellation Policy

You may cancel your subscription at any time directly inside your Account Settings.

  • Cancellation takes effect at the end of your current billing cycle.
  • You retain full platform access until that date.
  • No further charges are made after cancellation is confirmed.
  • To cancel: go to Settings → Billing → Cancel Subscription.

04Disputes and Chargeback Policy

Filing a chargeback for a service that has been accessed and rendered constitutes a breach of these Terms.

In the event of a dispute filing:

  • Your account access will be immediately suspended pending investigation.
  • DuoDial logs all account activity including: account creation timestamp, login history, IP addresses, session records, and feature usage data.
  • This activity log will be formally submitted to your card network or bank as evidence to contest the dispute.
  • Users who have genuinely accessed the platform during the disputed period will have this usage documented and submitted.

We take friendly fraud seriously. These records are comprehensive and admissible in bank dispute resolution processes.

05Consent and Agreement

By completing a purchase on DuoDial, you confirm:

  • You have read and understood these Terms of Service.
  • You consent to the No-Refund Policy.
  • You understand the cancellation process.
  • You agree that accessing the platform constitutes acceptance of a rendered digital service.

For billing questions, contact us at support@duodial.com